Privacy Policy
This Privacy Policy describes how Aperture Intelligence LLC (“Aperture Intelligence”, “we”, “us”, or “our”) handles information in connection with our websites and software products (including iPadOS and macOS apps).
1. Information We Collect
Depending on how you interact with us, we may collect:
- Support communications (e.g., emails to support@apture.cc), which may include contact details and information you choose to share.
- Diagnostic information (when enabled or provided), such as crash logs, performance data, device model, and OS version, used to troubleshoot and improve reliability.
- Basic website logs (if you visit our site), such as IP address, user agent, and access timestamps, processed by standard hosting/security tools.
2. How We Use Information
We use information to:
- Provide and maintain our products and services.
- Respond to support requests and customer communications.
- Improve product stability, performance, and user experience.
- Protect against fraud, abuse, and security incidents.
- Comply with applicable laws and enforce our terms.
3. Sharing and Disclosure
We do not sell personal information. We may share information only in limited circumstances, such as:
- Service providers that help us operate our website or customer support (e.g., email, hosting) under our instructions.
- Legal compliance if required by law, regulation, legal process, or governmental request.
- Security to investigate or prevent fraud, abuse, or harmful activity.
- Business transfers in connection with a merger, acquisition, or asset sale (with appropriate safeguards).
4. Data Retention
We retain information only as long as necessary for the purposes described above, including to provide support, comply with legal obligations, and resolve disputes. Retention periods may vary by data type.
5. Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
6. Your Choices
You may contact us to request access, correction, or deletion of certain information we hold about you, subject to legal and operational limitations. You may also choose not to provide optional information, though that may limit support or certain features.
7. Children’s Privacy
Our services are not directed to children under 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.
8. International Users
If you access our services from outside the United States, your information may be processed in the United States or other locations where our providers operate. We take steps to implement appropriate safeguards where required.
9. Contact Us
Privacy inquiries: privacy@apture.cc
Support: support@apture.cc
Aperture Intelligence LLC
30 N Gould St Ste N, Sheridan, WY 82801, US
Phone: +1 (401) 460-4500 · Fax: +1 (856) 666-9809
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date indicates when changes take effect. If changes are material, we may provide additional notice as appropriate.